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Frequently Asked Questions 50 Stars Auto Parts

What types of used auto parts does 50 Stars Auto Parts sell?

50 Stars Auto Parts specializes in a wide range of used auto parts, including engines, transmissions, ABS control module, body parts, interior components, suspension parts, and more. Our inventory covers various makes and models to meet the diverse needs of our customers.

Are the used auto parts sold by 50 Stars Auto Parts genuine OEM parts?

Yes, we prioritize offering genuine OEM (Original Equipment Manufacturer) used auto parts. Our commitment is to provide high-quality and reliable parts that meet or exceed the original specifications of your vehicle.

How does the ordering process work at 50 Stars Auto Parts?

To order a used auto part, simply navigate to our website, browse our extensive inventory, and add the desired parts to your cart. Follow the checkout process, providing necessary information. For assistance, our customer service team is available to guide you through the process.

What kind of warranty or guarantee is offered on used auto parts?

We offer a limited warranty on most of our used auto parts. The warranty period may vary depending on the type of part. Details about the warranty for each product can be found on the product page. Please refer to our Warranty Information section for more details.

How are shipping costs determined for used auto parts?

Shipping costs are calculated based on the weight and dimensions of the purchased items, as well as the destination. Shipping options and costs will be displayed during the checkout process. We may also offer promotions or discounts on shipping from time to time.

Can I track my order once it's been placed?

Yes, once your order is processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.

What if I receive a damaged or defective used auto part?

In the rare event that you receive a damaged or defective part, please contact our customer service team immediately at customer.service@50starsautoparts.com. We will guide you through the return process and work to resolve the issue promptly.

Do you offer a return policy for used auto parts?

Yes, we have a comprehensive return policy. Unused and undamaged items in their original packaging can be returned within 30 days of the original purchase date. Please refer to our Refund and Return Policy for detailed information.

Are electrical components covered under the return policy?

Due to the sensitive nature of electrical components, they are non-returnable. Please ensure compatibility before making a purchase, and feel free to contact our customer service for assistance.

Are there any discounts or promotions available on used auto parts?

Yes, we frequently offer discounts and promotions on various products. Keep an eye on our website or subscribe to our newsletter to stay informed about the latest deals and special offers.

Can I sell my used auto parts to 50 Stars Auto Parts?

At this time, we do not have a program for purchasing used auto parts from individuals. Our inventory consists of professionally sourced and tested parts to ensure quality and reliability.

Are the prices on the website negotiable?

Our prices are competitive and reflect the quality of our used auto parts. While we do not typically negotiate prices, we strive to provide value through fair pricing and exceptional service.

How can I find the specific used auto part I need for my vehicle?

You can use our website’s search function or navigate through our categories to find the specific part you need. If you’re having trouble, our customer service team is ready to assist you in identifying the right part for your vehicle.

Are there any installation services available for the purchased used auto parts?

We do not provide installation services. We recommend consulting with a qualified mechanic or automotive professional for the proper installation of the purchased used auto parts.

Can I cancel my order after it has been placed?

Order cancellations are subject to our cancellation policy. Please contact our customer service team as soon as possible to inquire about canceling your order.

Do you offer international shipping for used auto parts?

Currently, we primarily serve customers within the United States. For international shipping inquiries, please contact our customer service team to discuss potential options and shipping costs.

How do I contact customer service for assistance?

You can reach our customer service team via email at customer.service@50starsautoparts.com or by phone at [+1 (888) 666-7770]. Our team is available during business hours to assist with any questions or concerns.

What steps should I take if I receive the wrong used auto part?

If you receive an incorrect item, please contact our customer service team within 7 days of receiving the product. We will provide instructions for returning the incorrect item and will promptly ship the correct item.

How often is the inventory updated on the website?

Our inventory is regularly updated to reflect the availability of used auto parts. However, for the most accurate and up-to-date information, we recommend checking the website or contacting our customer service team directly.

Can I order by phone instead of using the website?

While we encourage customers to use our website for convenience and accuracy, you can also place an order by contacting our customer service team at [1-800-123-4567]. They will assist you in processing your order over the phone.

Frequently Asked Questions Used ABS Control Module

What is an ABS Control Module, and how does it work?

The ABS (Anti-lock Braking System) Control Module is a crucial component that prevents wheel lock-up during braking. It works by modulating brake pressure to ensure optimal control and stability.

Why should I consider purchasing a used ABS Control Module?

Our used ABS Control Modules undergo rigorous testing to ensure functionality and reliability. Choosing a used unit can be a cost-effective solution without compromising on quality.

Are the used ABS Control Modules at 50 Stars Auto Parts reliable?

Absolutely. Our used ABS Control Modules are sourced from reputable vehicles, thoroughly tested, and guaranteed to meet or exceed industry standards.

What testing procedures are used to ensure the quality of the used ABS Control Modules?

Each module undergoes comprehensive testing, including functionality checks, electronic diagnostics, and stress testing to ensure it performs optimally under various conditions.

Can I trust the mileage information provided for the used ABS Control Modules?

Yes, we provide accurate mileage information for each module based on the vehicle it was sourced from. Transparency is key to our commitment to customer satisfaction.

Do the used ABS Control Modules come with any warranty?

Yes, we offer a limited warranty on our used ABS Control Modules. Please refer to our warranty policy for specific details and terms.

Can I install the used ABS Control Module myself, or do I need professional assistance?

While some customers choose to install it themselves, we recommend professional installation to ensure proper setup and functionality.

How do I know if the used ABS Control Module is compatible with my vehicle?

We provide detailed compatibility information on each product page. You can also contact our customer service for personalized assistance.

Are there any discounts or promotions available for the purchase of used ABS Control Modules?

Yes, we regularly offer discounts and promotions on our products. Check our website or contact our customer service for current deals.

What is the return policy for used ABS Control Modules if I encounter any issues?

Please refer to our comprehensive Refund and Return Policy for detailed information on returning products and obtaining replacements.

Are the used ABS Control Modules cleaned and inspected before shipment?

Yes, each module undergoes a thorough cleaning and inspection process to ensure it meets our quality standards before being shipped.

Can I get assistance with troubleshooting or installation issues after purchasing a used ABS Control Module?

Absolutely. Our customer service team is here to assist you with any questions or concerns you may have during the installation or troubleshooting process.

How do I track my order once I've made a purchase?

Once your order is processed, you will receive a confirmation email with tracking information. You can also log in to your account on our website to track your order.

Do you offer international shipping for used ABS Control Modules?

Yes, we offer international shipping. Shipping costs and delivery times may vary, so please check our shipping policy or contact customer service for more information.

Can I return a used ABS Control Module if it doesn't meet my expectations?

Yes, our return policy allows for returns within the specified period. Please review our Refund and Return Policy for detailed information on the return process.

Are there any installation guides or tutorials available for the used ABS Control Modules?

While we don’t provide specific guides, our customer service team can offer general advice and guidance for the installation process.

Do you offer any loyalty programs for repeat customers purchasing used ABS Control Modules?

Yes, we value our loyal customers. Contact our customer service team to inquire about any available loyalty programs or discounts for repeat purchases.

How do I know if the used ABS Control Module I need is currently in stock?

Our website provides real-time inventory information. If a product is listed as available, it is in stock and ready for shipment.

Can I cancel my order for a used ABS Control Module after it has been placed?

Order cancellations are subject to our cancellation policy. Please contact our customer service team as soon as possible for assistance.

Can I trust the security of my payment information when purchasing a used ABS Control Module online?

Yes, we prioritize the security of our customers’ information. Our website employs secure payment gateways and encryption protocols to ensure a safe and secure transaction process.

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